BUYER INFORMATION - FAQ
What should I include in the instructions to buyer?
Describe what information you will need from the buyer to start working on their order. It can be providing audios, sharing links to their website or any other info you might need. Be as detailed as possible
There are not enough characters to describe all instructions. What am I to do?
Try to use bullet points so that your buyers have clear and complete instructions on what information they are to provide.
I cannot fit my job title in the character limit. What should I do?
The bread & butter of our platform are the pre-built design sections, called items that you can add to the page.
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How can I understand how many days it will take me to complete an order?
Remember how it was when you worked on a particular service before Indiy, and indicate an approximate delivery time. If you are just starting out and have no prior experience, look through other sellers’ listings and indicate an average delivery time.
What is an instant delivery?
Instant delivery means that as soon as your buyers order your package, they will get an immediate deliverable that can be anything from your personal guide on the best ways to learn how to play the piano, to a CD cover template.
What is the maximum delivery duration?
The maximum delivery duration that you can indicate on Indiy is 30 days. If you are looking for a longer delivery time, offer your monthly rate so that your buyers can hire you on a monthly basis.
How do I calculate the price of shipping?
Consult your local carriers and see what their average shipping rates for delivery are.
Why would I need to meet with a buyer?
If your services require a personal meeting, or it is just more comfortable for your both to discuss the project in real life, you can meet with a buyer in any place in your area.
How do I indicate where I can meet with my future customers?
In the buyer information section, you will be able to indicate your location as well as other areas you are ready to go to in order to meet with your buyer.